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Frequently Asked Questions
Q: Can you help me login to my account?
If you have an account please try resetting your password. You can do so here. We'll send an email to your account with password reset instructions. If you don't see it momentarily, please check your spam folder
Q: I need an account login, how can I get one?
Contact your department admin or supervisor, they have the ability to invite users to their department.
Q: What is a PTB ID number? How do I find mine?
It is essential that each officer have the correct PTB ID number in their account. This the unique identifier that we pass through to the MTU when submitting exam results for certification approval. If you are unaware of an officer's PTB ID number you can search for it here http://www.ptb.illinois.gov/resources/ptb-id-lookup/